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Terms & Conditions

Acceptance of Terms

Welcome to Sonovo ("We", "Us", or "Our"). These Terms and Conditions govern your use of our website [Sonovo.net] (the "Site") and your purchase of products from our online store. By accessing or using the Site, you agree to be bound by these Terms and Conditions.


Products and Orders

  • All products available for purchase on the Site are subject to availability.

  • Product prices are displayed on the Site and are subject to change without notice.

  • By placing an order through the Site, you agree to pay the total amount specified at checkout, including any applicable taxes and shipping fees.

Payment

  • We accept payment through standard credit/debit cards including but not limited to Visa, Mastercard, American Express, Discover, Maestro, Apple Pay, Google Pay, PayPal, or other payment methods as specified on the Site.

  • Payment information you provide must be accurate, complete, and current. By providing payment information, you represent and warrant that you have the legal right to use the payment method.

  • We reserve the right to refuse or cancel any order for any reason, including but not limited to insufficient stock, inaccuracies in product descriptions or pricing, or suspected fraud.

Shipping and Delivery

  • We will make reasonable efforts to fulfill and ship orders promptly. However, delivery times may vary depending on your location and other factors beyond our control.

  • We are not responsible for delays or failures in delivery caused by events outside our reasonable control, including but not limited to natural disasters, strikes, or transportation delays.

  • Risk of loss and title for products purchased from our store pass to you upon delivery of the products to the carrier.

Returns and Refunds

  • We accept returns of unused and unopened products within 30 days of delivery.

  • Refunds will be issued to the original payment method used for the purchase, not including any applicable shipping charges and restocking fees.

  • We reserve the right to refuse returns or refunds for products that do not meet our return criteria or are returned after the specified return period.

Intellectual Property

  • All content and materials available on the Site, including but not limited to text, graphics, logos, images, and software, are the property of Sonovo or its licensors and are protected by intellectual property laws.

  • You may not reproduce, distribute, modify, or otherwise use any content from the Site without the prior written consent of Sonovo.

Limitation of Liability

  • In no event shall Sonovo be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or your purchase of products from our store.

  • Our total liability to you for any claim arising out of or relating to these Terms and Conditions or your use of the Site shall not exceed the total amount paid by you for the products purchased from our store.

Changes to Terms and Conditions

  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after the posting of changes constitutes your acceptance of the revised terms.

Contact Us

Wholesale Inquiries

If you are interested in carrying our products in your store, please contact us for more information. We offer a variety of wholesale options to meet your needs, and our team is always happy to answer any questions you may have. Thank you for considering Sonovo for your wholesale needs!

Privacy Policy

Privacy Policy

This Privacy Policy describes how Sonovo collects, uses, and shares information when you use our website.

By accessing or using the Site, you agree to the terms of this Privacy Policy.

 

Information We Collect:

  • Personal Information: When you visit the Site, we may collect certain personally identifiable information, such as your name, email address, postal address, phone number, and other similar information that you voluntarily provide to us.

  • Automatically Collected Information: We may also automatically collect certain information about your device, including your IP address, browser type, operating system, and other technical information when you visit our Site.

  • Cookies: We may use cookies and similar tracking technologies to collect information about your interactions with the Site. Cookies are small files that are stored on your device when you visit a website, which enable us to enhance your user experience and analyze usage patterns.

How We Use Your Information:

We may use the information we collect for various purposes, including:

  • To provide and maintain the Site;

  • To personalize your experience on the Site;

  • To communicate with you, including responding to your inquiries and  providing customer support

  • To analyze usage trends and improve the Site's performance;

  • To prevent fraud and enhance the security of the Site; and

  • For any other purpose disclosed to you at the time we collect your information or with your consent.

Information Sharing:
We may share your information with third parties in the following circumstances:

  • With service providers who assist us in operating the Site or providing services to you;

  • With law enforcement agencies, regulatory authorities, or other third parties as required by law or to protect our rights or the rights of others; and

  • With your consent or at your direction.

Data Retention:

  • We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Choices:

  • You may choose not to provide certain information to us, but this may limit your ability to access certain features of the Site. You can also adjust your browser settings to refuse cookies or to alert you when cookies are being sent.

Updates to this Privacy Policy:

  • We may update this Privacy Policy from time to time, and any changes will be effective upon posting the revised policy on this page. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

Contact Us:

  • If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at Customerservice@sonovo.net

This Privacy Policy was last updated on 2/28/24.

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